Tickets Frequently Asked Questions

Can I get a refund or exchange my tickets?

For CoMMA's MainStage Series: If you cannot attend, contact us in advance of the event and we will credit your account for use on a future performance. Please note that credits cannot be issued post-event and this applies only to CoMMA's sponsored season of events.

Rental Events: All sales are final, no refunds or exchanges.

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Do children need a ticket? If so does CoMMA offer a Youth ticket price?

Yes, children (under 18) are required to have tickets and must be accompanied and supervised by a responsible adult. CoMMA offers a reduced price Youth rates for MainStage Morganton performances. Note: Privately sponsored events do not always offer a youth rate, please call us for more information.

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Do I have to pay the per ticket fee regardless of how I order?

Yes, the facility fee will be added to each ticket purchased whether or not the order is placed online, in person, or by telephone.

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Does CoMMA offer a Group Rate?

CoMMA loves groups! Discounted pricing is offered on all MainStage Events to groups of 10 or more. To receive the group rate please call us at 800-939-7469. Note: Privately sponsored events do not always offer a group rate, please call us for more information.

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Does my baby/toddler/child need a ticket?

Yes, to help us keep in compliance with local fire codes, everyone must have a ticket, regardless of age.

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If I have any other questions, how do I contact CoMMA?

Contact the Box Office at (828) 433-7469 for additional information.

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Is there a mailing fee?

Yes, a $1.00 per order mailing/handling fee will be added to each mailed order.

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My tickets indicate that the seats skip a number. Are my seats side by side?

Tickets purchased on either the left or right side of the auditorium do indeed skip numbers, but not seats; this applies to both the Balcony and Orchestra levels. The Center section seating is numbered consecutively. View more seating information.

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What are the building hours to view the "Sacred Dance and the Muses," the Ben Long fresco?

The CoMMA Gallery is open Monday through Friday, 12:00 p.m. – 5:00 p.m. and during all public performances.

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What is the per ticket facility fee?

The facility fee is to help cover the operating costs, including heating, air conditioning, and paper products, of the facility.

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